Part-Time Bilingual Student Administrator

Location: San Rafael CA 94901

Schedule: 25-hours per week, we are working on obtaining the schedule

Pay: $19 - $21/hr

Duration: 2-4 month temporary assignment

Student Administrators assist with basic administrative functions of our school. They must have good communication and organizational skills as well as the ability to work with a variety of people and meet deadlines. They possess great customer service skills, are able to cross-sell our products, and are responsible for student call-backs and paperwork.

Essential Job Functions

* Serve as the first point of contact to all walk-in students and or potential students.

* Maintain knowledge of all products and services to better serve each student.

* Assist students with applications, bonds, DBA's, Corporations, etc.

* Maintain student records through Customer Management System (CMS).

* Use CMS to track student progress and update with grades, test dates, appointments, follow-ups, class dates, and other necessary data entry.

* Be in constant communication with multiple departments via e-mail or phone.

* Address student concerns, questions, and or conflicts over the phone or in person.

* Ensure student satisfaction by providing quality customer service.

* In charge of keeping an office inventory list and making sure everything is ordered on time.

* Report transactions on a daily basis that will include but not limited to mileage (as needed), inventory, office supplies, cash and check, deposits, etc.

Secondary Essential Job Functions

* Light filing, scanning, faxing, and copying.

* Maintain workplace cleanliness.

* Bank run deposits when needed.

* Provide additional assistance where needed.

Qualifications Required

* Education: High School Diploma or GED

* Skills Set: Must be service-oriented and have a positive attitude. Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), have excellent verbal and written communication skills, and the ability to type 40 WPM minimum.

* Experience: 3+ years of customer service and administrative experience. Sales experience is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.